About Us
Who we are:
Mission:
To offer customers a clean, fresh, accessible and welcoming alternative to laundry services.
Vision:
To revolutionize the coin laundry and wash n’ fold experience for all people.
Values:
Honesty, integrity and respect.
What We Do
Suds Launderette is a game-changer in the wash & fold industry. With new, eco-friendly machines and a focus on new tech, Suds is transforming laundry.
We provide an exceptional laundry service for individuals, families and businesses. By providing a variety of laundry services to address a range of customer needs, Suds takes laundry off your weekly to-do list.
Our Story
We asked the question, “why?”
Our research found that the vast majority of coin laundries were just plain awful. They were dirty, typically in disrepair, and used dated machines with no technology. On top of that, they were not very nice places to be at any time of the day.
Why are coin laundries all like this? Why does it have to be this way? The answer, we discovered, was that most owners did not care about the service or environment that they provided for their customers. Their approach to service was non-existent.
We decided to change that fundamentally flawed approach to running a business and set out to address the problem for our customers. We found our current location, and immediately created a plan to upgrade the store to achieve our goal:
“To provide an environment for our customers that is clean, safe, with upgraded machines and premium services that most of all, is welcoming.”
Our mission statement so to speak.
We spent the first year upgrading all aspects of the location and in early 2018 purchased brand new washers to complement our recent dryers. We have cleaned up and automated our services in order to create a better environment for our customers and to upgrade their experience.
We learned on the first day, that it’s all about how you treat people.
Customers at most coin laundries are treated poorly, and we have made it a priority to treat every customer with dignity and respect. We think of our store as an extended part of your home and will continue to make sure that you are always welcome and happy to hang out here.
Thank you for choosing Suds Launderette as a place to spend some time week in and out. We appreciate your continued support.
Owners - Chantal & Rocco, and The Suds Family